Privacy Policy and User Agreement

 

JK Co., Ltd. (hereinafter referred to as the ‘Company’) complies with personal information protection-related matters that information and communications service providers must comply with in relevant laws, such as the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection.

 

Through the personal information handling policy, the company informs you about the purpose and method of using the personal information provided by users and what measures are being taken to protect personal information.

 

1. Personal Information Collected
   
   The company collects the following personal information to provide services.
    
   • When joining the game and using the game: Member ID, nickname, Terminal information (model name, OS version, device unique identification number, terminal language information), store information, game version, game and service usage records, access log, cookie, payment record, paid billing information, Information related to promotion/event participation records and product shipments, Google and Game Center User Identification Information
      
   • When using customer support services: mobile phone number, name, Email Address, Member ID, nickname, Terminal information (model name, OS version, client version, device information), Information related to payment inquiries (market used, payment record), google account
      
   • In addition, additional information may be collected when a user applies for an event held by the service or applies for a prize, or in the course of an inquiry about using the service. The company informs users of the personal information they collect, purpose of use, and storage period, and collects them with separate consent
      

The company collects personal information in the following ways.
 

• The company collects the user's personal information through service application, written form, fax, customer center consultation (telephone or e-mail), event application, provision from affiliates, and generated information collection tool.
   

2. Use of Collected Personal Information
   
   The company uses the collected personal information as follows.
    
   • Personal information is used to invite friends, recommend friends, purchase paid content (items), pay or give gifts, view game rankings, play games with other users, and provide notification services necessary to provide services.
      
   • Confirmation of intent to join or unsubscribe, User identification and identification according to service use, Personal information is used to prevent acts that impede service operation, such as restrictions on the use of users who violate the terms and conditions or usage policy, prevent illegal use, preserve records for dispute resolution, handle civil complaints, and deliver notices.
      

3. Provision of personal information
   
   The company uses users' personal information within the scope of the purpose of collection and use, and does not use or provide beyond the scope without the user's prior consent. However, personal information may be used or provided with caution in the following cases.
    
   • Before collecting or providing personal information, the company informs users who the partners are collecting/providing, what information they need, and for how long they keep them and asks for their consent.
      
   • The company may provide information when there are special provisions in the law or when the investigation agency requests it according to the procedure and method set by the law for the purpose of investigation.
      
4. Destruction of personal information
   
   In principle, the company destroys the user's personal information without delay when the user withdraws from the service. However, if the user has obtained separate consent for the storage period of personal information, or if the relevant laws specify the obligation to keep personal information for a certain period, it will be stored for that period and then destroyed without delay. In addition, in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the personal information of users who have not used the service for one year is separately stored, and the separated personal information is stored for 5 years and then destroyed without delay.
   
   The company destroys personal information that has achieved the purpose of collection and use of personal information, such as user withdrawal from service, termination of service, or arrival of storage period, in a way that cannot be recovered or reproduced. If it is in a form that can be shredded, such as printed matter, it is physically shredded or incinerated using a shredder to prevent recombination, and personal information stored in electronic file format is destroyed using a technical method(Example: low-level format, wiping, etc.) that cannot be reproduced. The cases that stipulate the storage of personal information for the period are as follows. The company retains personal information for the period stipulated by the relevant laws and does not use it for any purpose other than the storage purpose.
   
   [Act on Consumer Protection in Electronic Commerce, Etc.]
   
   Records on contract or subscription withdrawal, etc.: 5 years storage
   
   Records on payment and supply of goods: 5 years storage
   
   Records on consumer complaints or dispute resolution: 3 years storage
   
   [Communication Secret Protection Act]
   
   Access record: 3 months storage
    
5. Rights of users and their legal representatives and how to exercise them
    

Users or their legal representatives may at any time inquire or modify personal information of themselves or children under the age of 14 through a platform operator or an app store operator. In addition, you can view the information provided by the platform operator to the company in the environment settings of the service application, and you can withdraw your consent to collection and use of personal information by using “withdraw”.

Correction (correction) of personal information of users or children under the age of 14 must be corrected using the member information correction function provided by the platform operator or the app store operator, if you request correction of errors in personal information, personal information will not be used or provided until the correction is complete.
 

6. Activities and Efforts to Protect Personal Information
   
   The company is making the following efforts to prevent loss, theft, leakage, alteration or damage of personal information in handling users' personal information.
    
   • The company safely protects users' personal information by using a security system in accordance with relevant laws and internal policies.
      
   • The company is taking measures to prevent damage caused by computer viruses by using an antivirus program. The vaccine program is updated periodically, and in the event of a sudden virus, it is applied as soon as the vaccine is released to prevent infringement of personal information.
      
   • The company safely stores and manages users' personal information, and adopts a security system that can safely transmit personal information on the network.
      
   • The company uses a system that blocks intrusions from outside to prevent leakage of users' personal information by hacking, etc., and monitors intrusions from outside at all times.
      
   • The company prepares systematic standards for the right to create, change, and access passwords for the database system that stores personal information and the system that processes personal information so that employees in charge can comply.
      
7. Information on the person in charge of personal information protection
   
   The company has designated a person in charge of personal information protection as follows to handle inquiries and complaints related to users' personal information.
   
   In order to protect customers' personal information and handle complaints related to personal information, the company has designated the person in charge of personal information management as follows.
   
   Person in charge of personal information management Name: Director Kim Mi-jung (E-mail: jkinter2008@korea.com)
   
   You can report any complaints related to personal information protection that occur while using the services of ‘JK’ to the person in charge of personal information management or the department in charge. The company will promptly and sufficiently respond to users' reports.
    
8. Duty of notice
    

The current personal information handling policy may be changed according to the government's policy or the company's needs. If advance notice is difficult, notice will be made without delay, and this policy will be effective from the date of notice. However, when important matters such as the purpose of collection and use of personal information and the subject of provision to third parties are added, deleted, or modified, notice is given 30 days in advance and takes effect after 30 days have elapsed. In addition, we collect and use personal information, in the event that information that requires separate consent from the customer is added or changed according to the relevant laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., provided to a third party, the customer's consent is obtained separately in accordance with the relevant laws.

 

9. Governing Law
   
   The rights and obligations between the parties related to personal information shall be governed by the Korean Act, and the Seoul Central District Court shall be the court of competent jurisdiction for the first instance.
    

Announcement Date: December 30, 2021

Effective Date: January 1, 2022